From administrative support to high-level executives, we tap into an international talent pool to meet the specific staffing needs without the high costs associated with recruitment and relocation.
Significant Cost Reduction
Our clients save on overhead costs such as workers' compensation, healthcare benefits, payroll processing, and employment liabilities. Whether you're looking for entry-level staff or senior professionals, you get top-tier talent without the administrative burden.
Seamless Transitions & Ongoing Support
We manage the sourcing and interviewing process for candidates and work with you to co-train employees for seamless onboarding and further expansion. Once candidates are placed they are monitored with productivity tracking software to ensure accountability and task completion, remote candidates are also managed in-house under the supervision of Back Desk Global Managers in modern and well-equipped offices.
The Ability to Streamline Operations and Grow
Hiring employees through Back Desk Global and significantly lowering employment costs, have given our clients the opportunity to expand business operations and increase their profit margins while still maintaining their business values, quality and customer service.
Seamless Onboarding with Back Desk Global
Our streamlined onboarding ensures the new team integrates quickly, seamlessly and makes an immediate impact:
Recruitment & Onboarding
(1-3 Weeks)
Onboarding meeting: The BDG recruitment manager and the hiring company discuss specificities in necessary skills, software knowledge and personality-type needed in candidates. This is also where the expected KPI’s are set.
Sourcing & ScreeningWe source top candidates, assess skills through in-depth testing and complete FBI-grade background checks.
Interview process: All top candidates go through an in-depth interview process with our recruitment manager.
Final Selection: Interview recordings are sent to the hiring company to review and choose the top candidate/s, thereafter the hiring company can choose to interview the top candidate/s alongside the Back Desk Global recruitment manager.
Induction & Orientation
(1 Week)
Meeting Candidate: The selected candidate/s,the BDG recruitment manager and the hiring company meet to discuss company values, mission statement and operations.
Training: Back Desk Global and the hiring company co-train the top candidate/s in company operations, values, protocols, tools and software necessary for the role. (co-training allows for seamless expansion of staff by Back Desk Global in the future)
Placement
Placement and Management: Once the candidate/s has been placed, they will be equipped with the necessary productivity tracking software and will work from the Back Desk Global Office where they will be supervised by our in-house manager.
Productivity Reports: Productivity reports are sent to the hiring company monthly with lines of communication always open.
Great Results in Numbers
At Back Desk Global, transparency and efficiency are central to our operations, helping you save up to 60% on costs. Here’s how we compare to traditional BPOs:
Transparency
Back Desk Global
100%
Other BPOs
30%
Client Retention
Back Desk Global
85%
Other BPOs
60%
Customized Solutions
Back Desk Global
90%
Other BPOs
40%
Direct Communication
Back Desk Global
95%
Other BPOs
50%
Our Testimonials
What Our Customers Say
Increased Sales & Streamlined Operations
Back Desk helped me focus on growing my boutique by managing emails, orders, and social media.
Melissa Van Staden, Women's Apparel Shop Owner
Improved Efficiency & Cost Savings
As a small agency, budget is always a concern. Back Desk virtual assistants allowed us to expand our team at a fraction of the cost. Our virtual assistants handle data entry, email marketing campaigns, and social media scheduling. They're incredibly efficient and detail-oriented. We've seen a significant improvement in workflow and project turnaround times. Hiring Back Desk Virtual Assistants was one of the best decisions for our agency!
Jean Victors, Digital Marketing Head
Enhanced Customer Service & Global Reach
Our Virtual Assistants handle data entry, email marketing, and social media scheduling with incredible efficiency and attention to detail. Hiring them was one of our best decisions!
Sarah Smith, Tech Development CEO
Reduced Administrative Burden & More Patient Time
Running a dental practice involved a lot of paperwork and scheduling. It took away time I could be spending with patients. Back Desk Virtual Assistants have been a game-changer! They handle appointment scheduling, insurance verification, and patient communication. They're organized, efficient, and incredibly friendly. Now, I can focus on providing top-notch dental care and building patient relationships. Hiring Back Desk Virtual Assistants freed up my schedule and boosted patient satisfaction!
Warren Lloyd, Dentistry
Enhanced Practice Efficiency & Improved Work-Life Balance
As a solo practitioner, juggling patient care and administrative tasks was overwhelming. Back Desk’s staffing solutions eased my workload significantly.
Dr. Julia Thompson, Thompson Medical Clinic
Back Desk Global Advantages
Lower Payroll Expenses
Save on salaries and benefits by outsourcing to highly trained remote staff, from support roles to leadership positions.
Scalability & Flexibility
Scale the workforce according to your needs without financial risks, whether you're expanding the management team or filling entry-level roles.
Training & Development
Benefit from skilled staff ready to work without additional training costs.
Operational Efficiency
Enjoy faster turnaround times and reduced operational costs.
Infrastructure Savings
No need to invest in new technology or infrastructure—we provide all necessary tools.
Reduced Risk
Minimize legal liabilities, workers' compensation, and employment law compliance issues.
Why Hire Back Desk Global Remote Staffing?
Unmatched Dedication
Our remote staff, from junior to senior professionals, are highly motivated and committed to exceeding expectations. We ensure top-tier service through a rigorous selection process.
Customer-Focused Approach
Expect seamless communication and exceptional service from a team that values the business as much as you do.
One-Stop Staffing Solution
Whether it’s administrative tasks, executive support, marketing, or customer service, our pool of remote professionals can support the business at every level.
Ready to take control?
Our remote staffing solutions, from support roles to executive positions, can transform the operations, enabling business growth and improved efficiency.
425 Town Plaza Ave, Ponte Vedra Beach, FL 32081, United States
Leonora Drive Ballito, Dolphin Coast KwaZulu-Natal South Africa 4399
35C Amon Court, Lahug Cebu City, Philippines 6000
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